​Privacy Policy

Last updated: 6 November 2026

Who we are

This website is operated by Fortis Secure Global Solutions Limited, a company registered in England and Wales (company number 15911845). In this policy, "Fortis", "we", "us" and "our" mean Fortis Secure Global Solutions Limited.

Registered office: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE

ICO registration number: C1707843

For any question about this policy or your personal data, contact us at hello@fortissecurityconsult.com or 01323 692100.

We are the controller of the personal data described in this policy.

The information we collect

When you contact us or make an enquiry, through our contact form, by email or by telephone: your name, contact details and anything you choose to tell us about your enquiry.

When you book a consultation or service online: your name, contact details, the service and time you choose, and any information you give in the booking form.

When you use the Fortis Crime Checker:

• the postcode you enter;

• your email address;

• what you told us you would most like to protect (your home and family, your business or workplace, your vehicle, or a general interest in local crime);

• a summary of the crime report we produced for you;

• whether you chose to receive marketing from us, the wording you were shown, and the date.

When you browse our website: technical information such as your browser, device and pages visited, collected through cookies and similar technologies by our website platform. See "Cookies" below.

We do not ask for, and ask you not to send, special category data (for example health information) unless it is genuinely needed for a service you have asked us to provide.

How we use your information, and our lawful basis

• Responding to your enquiry and providing quotes, consultations and services: Steps at your request before entering a contract, and performance of a contract

• Producing your Crime Checker report and emailing it to you: Steps at your request (you asked for the report)

• Following up once about your Crime Checker report or enquiry, to see whether we can help: Legitimate interests (responding to people who have shown an interest in our services). You can ask us to stop at any time

• Sending crime prevention advice, security updates and offers by email: Consent. We only do this if you ticked the optional box, and you can withdraw consent at any time

• Running, securing and improving our website: Legitimate interests

• Keeping records for legal, accounting and insurance purposes: Legal obligation and legitimate interests

You never need to agree to marketing to receive your Crime Checker report.

How the Crime Checker works

When you enter a postcode, it is sent to postcodes.io to find its approximate location and local area, and that location is sent to the UK Police Data service (data.police.uk) to retrieve police-recorded crime for the surrounding area. Your email address is not sent to either service.

The report shows official police-recorded crime for an area around your postcode. It does not describe crime at your address, and it is not an assessment of your personal risk.

Who we share your information with

We do not sell your personal data. We share it only with:

• Wix.com, which hosts our website, forms, bookings and email, and stores our enquiry records;

• postcodes.io and data.police.uk, which receive the postcode or location used for a Crime Checker search, as described above;

• trusted partners who carry out installation or other work for you, but only where you have asked us to provide that service and only the information they need;

• professional advisers, insurers and authorities where the law requires it.

Some of these providers may process data outside the UK. Where they do, we rely on the safeguards the law requires, such as the UK International Data Transfer Agreement or adequacy regulations.

How long we keep your information

• Crime Checker enquiries where you did not become a client: 24 months from your last contact with us, then deleted.

• Marketing consent records: for as long as we send you marketing, plus 24 months afterwards, so we can show the consent was given.

• Client records: for the length of our relationship and for six years afterwards, to meet legal and accounting requirements.

Your rights

You have the right to:

• ask for a copy of the personal data we hold about you;

• ask us to correct or delete it;

• ask us to restrict or object to how we use it, including objecting to any follow-up;

• withdraw your consent to marketing at any time, using the unsubscribe link in any email or by contacting us;

• ask us to transfer your data to you or another organisation, where this applies.

To use any of these rights, contact hello@fortissecurityconsult.com. We will respond within one month.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.

Cookies

Our website uses cookies that are needed for it to work, and may use others for analytics and performance. Where non-essential cookies are used, you can accept or decline them through our cookie banner, and change your choice at any time.

Security

We use the security measures provided by our website platform, restrict access to enquiry records to people who need it, and never publish personal information on our website.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.